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Secure Payment Options

Mobile Money allows you to manage your money directly from your mobile phone wherever you are, wherever they are and at any time you want. If you’re not ready to pay online yet, you can pay by bank transfer or please visit your nearest agent to place your order in the shop and pay cash.

Dial *778#
Select option 4 ‘Make Payment’
Select option 5 ‘Goods & Services’
Select Option ‘1 Enter Merchant Code’
Enter Business Name “GRIFFIN’’
Enter Amount
Enter Reference
Enter PIN

Dial *303# to access MTN Mobile – Receivers Number
0764 031098 or Visit any MTN booth or Agent.
Receivers number 0764 031098

Dial *344#
Select option 5 ‘Zampay’
Enter merchant code ‘48213’
Enter reference
Enter amount
Select 1 ‘Confirming Merchant name Griffin Services Limited’
Then Pin

Griffin Services Ltd Stanbic Bank Mazabuka Branch, sort code 043613 Account number 9130001508869 Please send proof of payment to customerservice@griffinzambia.com

Learn about our shop details and policies.

Buying Your Product

Griffin delivers the products that you need at your doorstep. You can shop now and order your products online. You can pay by mobile money or bank transfer.

• After placing your order, you receive an order confirmation by email
• 2-3 days later you receive an SMS that your order is ready
• You go to your chosen Griffin pick-up point and collect your order

Returning Your Product

Returning your product is easy. We do accept returns up to 14 days after receiving your products. See our return policy. You have 2 options:

• Exchange your product for another product
• Return your product for free
• We will process your return as soon as possible!

Money-Back Guarantee

When (part of) your order is not available or if you return a product we refund your money within 7 working days.

Secure Checkout

Our checkout process is 100% secure. We offer secure checkout via Mobile Money and Bank Transfer for your shopping convenience.

Product Warranty

We stand behind everything we do! If you’re not satisfied with our products, visit the Contact page and let us know what we can do for you.

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